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MLB updates policy on ticket refunds; Red Sox expected to release details Wednesday

Fenway Park has sat dormant since coronavirus concerns delayed the start of the season.Stan Grossfeld/ Globe Staff

Red Sox ticket-holders wondering if and when they will get refunds for postponed games at Fenway Park this season should start to get answers Wednesday.

A directive issued by Major League Baseball this week allows teams the discretion to issue refunds on certain games that technically have only been “postponed” because of the coronavirus pandemic, according to a baseball source.

The Red Sox are expected to announce details of their policy Wednesday.

The last of the 13 games scheduled to be played at Fenway Park this month had been set for this Thursday. All 13 games have been postponed indefinitely.

The vast majority of ticket-holders for any of those 13 games, or the other 68 this season, have been unable to get their money back, with the exception of hardship cases in which the ticket-holder has contacted the Red Sox.


A postponed game is the equivalent of a rainout, meaning that in a normal season, it would be rescheduled and ticket-holders could either attend the game at that date or get a refund.

The 2020 season is anything but a normal season.

MLB is still committed to playing as many games as possible, but a full slate is unthinkable. Even if play could begin by, say, early July, there is no guarantee that Red Sox games would be played in Boston and that even if they were, that the ballpark would be allowed to hold anywhere near its 37,000-plus capacity given social-distancing concerns.

Michael Silverman can be reached at michael.silverman@globe.com.